Payment Policy

At Carryluxe, we offer several convenient and secure payment options so you can complete your purchase with confidence. This Payment Policy explains the payment methods we accept and how payments are handled when you place an order through carryluxe.shop.

Accepted Payment Methods

We currently accept the following payment options:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Diners Club

  • Discover

  • Apple Pay

  • Google Pay

  • PayPal Wallet

Payment Authorization

Payment must be successfully authorized before an order can be processed.

When you place an order, the payment information is submitted through the applicable payment provider for authorization. If the payment is declined or cannot be verified, your order may not be completed.

Carryluxe does not have access to your complete card details when payment is handled through a third-party payment provider.

Order Processing

Once your payment has been successfully received, your order will normally be processed within 1–3 business days.

Our regular business hours are:

Monday–Friday: 9:00 AM–6:00 PM EST (New York)

Our daily order cutoff time is 5:00 PM EST (New York). Orders placed after the cutoff may be handled on the next business day.

Pricing and Charges

All product prices displayed on carryluxe.shop are subject to change without prior notice.

We make every effort to ensure that prices and product information shown on our website are accurate. If an obvious pricing or listing error occurs, Carryluxe reserves the right to correct the error and, when necessary, contact the customer before completing the order.

Payment Security

We use established payment processing services to help protect payment information during checkout. Customers should provide accurate billing information and use a valid payment method belonging to them or that they are authorized to use.

Refunds

If a refund is approved under our applicable return policy, the refund will be issued to the original payment method used for the purchase.

After the refund has been processed by Carryluxe, it may take approximately 5–10 business days for the funds to appear in your account. The actual posting time depends on your bank or payment provider.

Payment Issues

If your payment is declined, please verify that your billing information is correct and that your payment method is active.

If you continue to experience difficulty completing your purchase, you may contact us for assistance.

Contact Us

If you have any questions about payments, charges, or refunds, please contact Carryluxe:

Carryluxe
1716 Utica Ave
Brooklyn, NY 11234
United States

Email: support@carryluxe.shop
Phone: +1 (914) 455-1711

Business Hours: Monday–Friday, 9:00 AM–6:00 PM EST (New York)